NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.Ģ) Click on Start, Run, and type REGEDIT and press Enterģ) Click on the plus signs (+) next to the following foldersĤ) This folder is the DVD/CD-ROM Drive Class Description in the registry. To solve this Code 39 error, follow these instructions: If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful. I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. (Code 39)"īecause of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs. "Windows cannot load the device driver for this hardware. ![]() I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive. With DVD/CD-ROM drives in Windows XP or Vista
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